How We Are Responding to COVID-19
Since the outbreak of COVID-19, Queens Nassau Rehabilitation & Nursing Center has employed a number of measures recommended by the NYS Department of Health (DOH) and the Centers for Disease Control and Prevention (CDC) to best protect the health and safety of our staff and residents:
We plan on resuming visitation beginning on Monday March 8th, 2021. Visits must be scheduled in advance through social services Monday – Friday only. See Guidance below:
Protect Yourself and Your Loved Ones From COVID-19
Wash your hands thoroughly with soap and water for at least 20 seconds or use alcohol Based Hand Sanitizer that contains at least 60% alcohol.
Avoid close contact with people who are sick and stay home if you are sick.
You must wear a face mask or face-covering in public when social distancing is not possible.
Avoid touching your eyes, nose, and mouth.
Remember to maintain social distancing precautions of at least 6 feet.
Visitors must have a scheduled appointment. Anyone showing up with no appointment will not be allowed to visit. Thank you for your cooperation
Visitors must sign in and will be screened for signs and symptoms of COVID-19 prior to visit.
Visitors must wear a facemask or face covering and will be provided a mask if they do not have one.
Hand sanitizer will be used before and after the visit and as needed.
Visitors are not permitted to walk throughout the facility and must stay in the designated visiting areas.
There will be no more than 2 visitors per maximum 30-minute visit.
Visitors 16 & under must be accompanied by an adult 18 & over.
Visitors must have a Negative COVID test within 72 hours of visit if community positivity between 0- 10% as per State and federal guidance.
If any visitor fails to adhere to the protocol, he/she/they will be prohibited from visiting for the duration of the COVID-19 state-declared public health emergency.
If you have questions, please contact- Social Services -718-471-7400 Ext.116
Sample visitation schedule: Maximum 3 families at any time.
Sunday Monday Tuesday Wednesday Thursday Friday Saturday 1 South 2 South 2 North 3 South 3 North 11 am – 12 pm 11 am – 12 pm 11 am – 12 pm 11 am – 12 pm 11 am – 12 pm 11 am – 12 pm 1 -2 pm 1 -2 pm 1 -2 pm 1 -2 pm 1 -2 pm 1 -2 pm 3-4 pm 3-4 pm 3-4 pm 3-4 pm 3-4 pm
This facility is a Traumatic Brain Injury unit and most of our residents have a brain injury diagnosis in addition to other co-morbidities. Our residents are susceptible to the COVID-19 virus and the facility wants to do its best to keep the residents and staff as safe as possible. To this end the facility will use COVID-19 county positivity rates to determine how to facilitate indoor visitation, and will follow the below:
1) Low (<5%) = Visitor testing is required. Visitors must bring in a negative covid 19 test within the past 72 hours.
2) Medium (5%-10%) = Visitor testing is required. Visitors must present a negative COVID-19 test result from within the past 72 hours. Alternatively, the visitor(s) may provide proof of having completed the COVID-19 vaccination series no less than 14 days prior to the date of the visit but also within 90 days of the last vaccination. NYSDOH has indicated that proof of vaccination is not a guarantee that a visitor is not transmitting COVID-19, so testing is still required by this facility.
3) High (>10%) = Visitation must only occur for compassionate care situations.
In addition, if the facility HAS a positive Covid 19 case in staff or residents and is in a 14 day quarantine period there will be only window Visitation.
# 1) a) When the Covid 19 positive infection % rate in the county posted by CMS for the most recent rolling 14 day period is GREATER than 10.0%,
b) and/or when the Covid 19 positive infection % rate in the county posted by the NYC Health for the most recent 7 day period is GREATER than 10.0%,
c) and/or if the facility HAS a positive Covid 19 case in staff or residents and is in a 14 day quarantine period.
In these cases the following option of visitation is only permitted:
A) Visitation by resident’s family can be only through the main dining room window. Family members can be outside the window and see their loved ones. Family members are not permitted in the facility and the residents are not permitted to go outside to the family members. This will ensure the minimization of Covid 19 exposure to everyone.
B) Visits – including WEEKENDS – must be scheduled in advance with Social Work staff only! Please call Monday – Friday to schedule your visit appointment.
C) Maximum 2 visitors allowed at one time for each resident.
D) Maximum 30 minutes per visit.
E) Visitation for medically necessary or end-of-life services can be arranged through Social Services.
a) When the Covid 19 positive infection % rate in the county posted by CMS for the most recent rolling 14 day period is LESS than 10.0%,
b) and/or when the Covid 19 positive infection % rate in the county posted by the NYC Health for the most recent 7 day period is LESS than 10.0%,
c) and/or if the facility does NOT have any positive COVID-19 case in staff or residents.
In these cases the following option of visitation by resident’s family is permitted:
A) outside back patio – weather permitting
B) 1st floor lounge – backup area in inclement weather
- 1) Visits – including WEEKENDS – must be scheduled in advance with Social Work staff only! Please call Monday – Friday to schedule your visit appointment.
2) Maximum of 2-4 residents will have visitation scheduled per day (either outside or inside).
3) Maximum 2 visitors allowed at one time for each resident.
4) Visitors may be asked for ID as needed.
5) All Visitors will have temperature taken, wear masks, & have health questionnaire filled out and reviewed prior to visitation.
6)) All visitors must have negative test in the past 72 hours.
7) If visitor answered yes to any questions or has high temperature (100+) they will not be allowed to visit.
8) Maximum 30 minutes per visit.
9) No Visitors under 16 years of age unless supervised by adult 18 years or older.
10) Visitors & Residents will be monitored during visits by staff & safely spaced 6 ft from each other (in the outdoor back patio visitation area or 1st fl. dining room).
11) Social distancing clearly marked on floor.
12) Signage for PPE and hand washing will be posted.13) The number of visitors will not exceed 20% of the resident census at any time.
14) Visitors that do not comply with all guidelines will be requested to leave.
15) The facility will have 14 days of total negative infections from residents & staff.
16) Upon first positive infection the facility will suspend visitation and recount 14 days of total negative infections.
17) Any visitor without a PRIOR confirmed appointment will not be permitted to visit.
18) Visiting hours for maximum of 2-4 residents per day will be scheduled Monday – Friday at 11 am-12 pm, 1-2 pm & 3-4 pm.
Sunday will be scheduled at 11am-12pm & 1-2pm.
19) Visitation for medically necessary & end of life hospice services must be arranged through Social Services.
- 20) Current COVID-19 positive residents, residents with COVID-19 signs or symptoms, and residents in a 14-day quarantine or observation period are not eligible for visits. 21) The facility will provide and post a fact sheet outlining visitor expectations including appropriate hand hygiene and face coverings. The fact sheet will be provided upon initial screening to all visitors. 22) Housekeeping will sanitize all contact surfaces before and after all visitation to ensure compliance with Infection Control.
- Suspension of visitation: For the safety of our residents and staff, all visitations are suspended as of today March 9, 2020, until further notice.
- Good news. Far Rockaway is cleared of all zones. We continue to take all precautions to protect residents & staff.
- November 18, 2020 – Mayor says we have reached 3% testing positivity 7 day average threshold. He is closing public school buildings.
- As of January 7, 2021 Governor Cuomo requires 2/week staff testing.
- As of February 18, ’21 – 13 new positive staff COVID-19 infection. Resume recounting for 14 days.
- CMS shows Queens Count COVID-19 infection rate for 14 day period – January 28- February 10, ’21 – is at 8.7%. The test classification = ‘Yellow’ (between 5-10%).
- NYC Health COVID-19 data for February 14-20, ’21- shows Far Rockaway area at 9.02% positive rate.
- We are not ready for in-house visitation. If families want to view their loved ones through the window of the main dining room please call social services to schedule an appointment. Thank you for your patience & understanding.
- As of July 15, 2020, NYSDOH has issued new guidelines and criteria for Nursing Homes to begin the process of limited visitation – preferably in outdoor areas. One is the 28 day ‘all negative rule’.
- Effective September 17, 2020, the facility needs 14 days of ‘all negative’ infections for COVID-19 from residents & staff. Upon the first positive infection, the facility will suspend visitation and recount 14 days of total negative infections.
- Effective September 17, 2020, ALL visitors must show a negative test. Otherwise, visitation MUST be refused.
- Visitors may be asked for ID as needed.
- Staff Wearing a face mask: Healthcare personnel & facility staff shall wear a face mask and gloves while within six feet of residents & one another.
- Limitation of non-emergency offsite appointments: non-medically necessary offsite appointments are canceled to prevent potential for exposure.
- Staff Health check/screening: All individuals are screened upon entrance to the facility by answering designated questions and a physical temperature check. Any adverse response, fever, or cold symptoms will be addressed accordingly and the individual will not be permitted to remain in the building.
- Staff Testing: All staff are being tested for COVID-19.
- Communal dining & Hairdresser services: These services have been suspended as of today March 9, 2020, until further notice.
Executive Order 202.18 – Notification & Communication to Residents / Families
Queens Nassau Rehab & Nursing Center is committed to providing Residents & their next of kin with novel coronavirus (COVID-19) informational updates posted on our website, nursing units, personal updates via telephone, and a designated call-in Covid-19 extension.
Executive Order 202.18 issued by Governor Andrew M. Cuomo on April 19, 2020, states that all nursing homes licensed by the New York State Commissioner of Health shall notify Residents and next of kin if any resident or staff tests positive for COVID-19 or if any resident or staff suffers a COVID-19 related death, within 24 hours of such positive test result or death.
In accordance with Executive Order 202.18, Queens Nassau will post this information as needed on our website, www.queensnassaurehab.com & on the nursing units. The information will include the number of new COVID-19 positive tests and COVID-19 related expirations’ for the past 24-hour period. We have also established a dedicated extension on our phone system as an additional avenue of communication. Anyone can dial 718-471-7400 ext. 311 to reach our designated COVID -19 Family extension where you can listen to COVID 19 updates. You can also leave messages related to COVID-19 and a staff member will call you back as soon as possible. Queens Nassau Rehab & Nursing Center will continue to be available to family members to respond to any questions you may have. Do not hesitate to contact your Social Worker for assistance and/or in scheduling Audio or Video calls with loved ones.
|Date||March 7. 2021|
|Number of new COVID-19 positive cases||0|
|Number of new COVID-19 related expirations||0|
Please know that we are thinking of you & your family and hope that you remain safe.
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